CMDB Governance Specialist
5 days ago
We are seeking an ITIL Process Consultant to lead our IT service management (ITSM) and asset management strategies.
This role involves CMDB governance, ServiceNow optimization, and IT asset discovery, requiring collaboration with multiple service providers to ensure consistency in CMDB integrations.
The ideal candidate will have 2+ years of CMDB & IT asset management experience, hands-on expertise in ServiceNow CMDB, strong analytical and stakeholder engagement skills, and preferably ServiceNow Discovery, ITIL 4, ITOM, SIAM, or cloud governance expertise.
Key Tasks:- Develop and implement CMDB strategy & governance frameworks in ServiceNow.
- Use automated tools to enhance asset discovery & data quality.
- Collaborate with multiple service providers to ensure consistent CMDB integrations.
- Apply ITIL best practices to align IT asset/configuration management with compliance policies.
- Integrate asset discovery tools and service management platforms through process & tool integration.
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