Brisbane Banking Experience Consultant

1 week ago

Brisbane, Queensland, Australia beBeeCustomer Full time $90,000 - $120,000

Delivering exceptional banking experiences is a vital aspect of this role. You will play a key part in creating memorable customer interactions that drive business results.

This part-time opportunity allows you to work 25 hours per week, Monday to Friday from 11am-4pm or 9:30am-2:30pm.

You will provide relief support to branches within the Brisbane City & Inner North Area, ensuring seamless banking services for our customers.

The ideal candidate will possess excellent communication skills, be able to ask the right questions, and find the right solutions to act with integrity and prioritize customer needs.

Key responsibilities include:

  • Establishing personal connections with customers through meaningful conversations
  • Providing relief support to branches within the area
  • Working with customers to help them use our in-branch technology and digital banking options
  • Completing Financial Health Checks to assess customers' financial situations

We're looking for individuals who are passionate about delivering service excellence, can work independently, and refer customers to other specialist team members when necessary.

Why choose this role?

  • Flexibility in your working hours
  • Opportunity to make a real difference in customers' lives
  • Collaborative and supportive team environment

What we're looking for:

  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills

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