Sales Portfolio Manager

1 day ago

Melbourne, Victoria, Australia beBeeRepresentative Full time $96,993 - $114,211
Service Account Representative Job Description

We are seeking a highly motivated and results-driven Service Account Representative to join our team in Melbourne, Victoria.

In this role, you will be responsible for selling OTIS lift and escalator range of Maintenance products and services, and maintaining good customer relationships for all accounts assigned to your portfolio with the aim of growing the Service business in the respective area.

Key responsibilities include:

  • Achieve Service sales targets in accordance with the individual plan and defined submission activities.
  • Provide daily, professional, value-based account management to key and national accounts within the portfolio and product proposals.
  • Proactively maintain regular face-to-face contact with Otis Customers.
  • Provide timely, accurate forecasts and reports to management and ensure the designated service portfolio has reduced exposure to out-of-tenure agreements,
  • Achieve in-warranty conversion targets and unit growth objectives to expand the portfolio unit count and revenue base.
  • Organize, prepare, and deliver Customer presentations that promote the features and benefits of Otis's products and services, resulting in direct sales with both new and existing customers.
  • Acts as a facilitator between the customers and the Operations team and assists with developing and implementing solutions to customers' vertical transport needs.
  • Support the wider business requirements by identifying, actively introducing, and collaborating for Modernisation sales success within the portfolio.

To be successful in this role, you will require:

  • A minimum of 5 years' experience in Frontline Sales or Key Account Management.
  • Those with experience in the Elevator and Escalator industry will be preferred.
  • A current driver's license.
  • Strong business acumen and is results-oriented.
  • Able to manage several accounts, be customer-focused, and anticipate client needs. Works well in a team.
  • Has the ability to liaise and influence all levels of stakeholders within the organization and possesses strong relationship-building skills.
  • Good knowledge of using technology, including mobile applications and computer-based reporting systems (Word, Excel, Email, Internet, database management) to analyze data and trends.
  • Strong written and verbal communication skills.

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