Software Systems Development Lead

3 days ago


Sydney, New South Wales, Australia Legal Aid NSW Full time

The Department of Education is seeking a highly skilled Software Systems Development Lead to join the Learning Management Applications portfolio.

This role offers an exciting opportunity for an experienced professional to lead the development and maintenance of large, complex corporate systems that facilitate the achievement of the Department's core business through the use of process and technology.

The successful candidate will provide sound, technical and professional advice to the role supervisor, and actively contribute to planning, system documentation and reporting.

Key responsibilities include:

  • Providing design, analysis and/or programming expertise into the development, and/or enhancement of complex software applications, systems and prototypes.
  • Providing ongoing third level technical support for applications; triage incidents, analyse and resolve problems, and where necessary, follow-through with external service providers or other teams in the department; monitor recurring problems to identify trends and resolve performance issues.
  • Maintaining timely and accurate system documentation, including change requests, technical and user guides, software asset and configuration registers, problem and resolution knowledge bases, and other documentation produced for applications during the program and/or system lifecycle.
  • Assuming technical responsibility for all stages of the software development process to ensure compliance with development standards and achievement of documented requirements.
  • Monitoring applications for issues, analysing logs, generating reports/statistics on large applications and acting proactively to avoid application disruptions.

The ideal candidate will have significant experience in one or more large scale enterprise technologies with experience in supporting application maintenance, platform upgrades for legacy systems, incident management and investigations.

They should also possess a sound working knowledge of IT service management principles and frameworks including ITIL, process tools, frameworks, and best practice methods.

In addition, they will need to demonstrate currency of and in-depth familiarity of databases such as Oracle and/or SQL Server, and knowledge of and commitment to implementing the Department's and upholding the and to ensure quality outcomes for Aboriginal people.

The estimated salary for this role is $120,000 - $150,000 per annum, plus generous holidays and leave conditions.



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