Retail Customer Service Associate
3 days ago
About the Role
We are seeking a highly motivated and enthusiastic Retail Customer Service Associate to join our team at Bonds Outlet Fitzroy store.
This is a casual position requiring flexibility to work day/nights and weekends across a Mon-Sunday roster.
The ideal candidate will have an absolute passion for retail & customer service, with the ability to create memorable and empowering experiences for customers.
Key Responsibilities:
- Provide exceptional customer service, ensuring a positive shopping experience for all customers.
- Assist customers with product queries, returns, and exchanges in a professional and courteous manner.
- Maintain a high level of product knowledge, staying up-to-date on new arrivals and promotions.
- Work collaboratively with colleagues to achieve sales targets and maintain store appearance.
Requirements
- A minimum of 6 months' experience in a retail environment, preferably in a customer-facing role.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Flexibility to work varying shifts, including evenings and weekends.
- Able to lift up to 25kg and stand for long periods.
Benefits
- Receive up to 50% discount off Hanes Brands, including Bonds, Sheridan, Bras N Things & Champion.
- Take advantage of discounted health insurance cover and access to our Health & Well-being app with perks like gym, fitness and nutrition discounts.
- Enjoy study assistance to further your education in your current role/career with Hanes Australasia.
Bonds x Hanes Brands
We are part of Hanes Brands Australasia, home to some of Australia's most iconic apparel and lifestyle brands, including Sheridan, Champion and Bras N Things. Our purpose is to create the fabric of a better life for our People and Planet.
Estimated Salary: AU$22 - AU$25 per hour
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