Retail Customer Service Associate

3 days ago


East Melbourne, Victoria, Australia Hanes Australasia Full time

About the Role

We are seeking a highly motivated and enthusiastic Retail Customer Service Associate to join our team at Bonds Outlet Fitzroy store.

This is a casual position requiring flexibility to work day/nights and weekends across a Mon-Sunday roster.

The ideal candidate will have an absolute passion for retail & customer service, with the ability to create memorable and empowering experiences for customers.

Key Responsibilities:

  • Provide exceptional customer service, ensuring a positive shopping experience for all customers.
  • Assist customers with product queries, returns, and exchanges in a professional and courteous manner.
  • Maintain a high level of product knowledge, staying up-to-date on new arrivals and promotions.
  • Work collaboratively with colleagues to achieve sales targets and maintain store appearance.

Requirements

  • A minimum of 6 months' experience in a retail environment, preferably in a customer-facing role.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Flexibility to work varying shifts, including evenings and weekends.
  • Able to lift up to 25kg and stand for long periods.

Benefits

  • Receive up to 50% discount off Hanes Brands, including Bonds, Sheridan, Bras N Things & Champion.
  • Take advantage of discounted health insurance cover and access to our Health & Well-being app with perks like gym, fitness and nutrition discounts.
  • Enjoy study assistance to further your education in your current role/career with Hanes Australasia.

Bonds x Hanes Brands

We are part of Hanes Brands Australasia, home to some of Australia's most iconic apparel and lifestyle brands, including Sheridan, Champion and Bras N Things. Our purpose is to create the fabric of a better life for our People and Planet.

Estimated Salary: AU$22 - AU$25 per hour



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