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Automotive Service Professional
1 month ago
At Peter Warren Automotive Holdings, we're seeking a skilled and customer-focused Service Advisor to join our team at Jeep/Kia in Narellan. As a key member of our Service team, you'll be responsible for delivering exceptional customer service, ensuring seamless communication between customers, workshop, and parts departments, and providing accurate quotes for repair jobs.
Key Responsibilities:
- Assess customer needs and provide personalized service
- Liaise with workshop and parts departments to ensure efficient repair processes
- Provide accurate quotes and ensure customers receive exceptional service
- Meet and exceed manufacturers' CSI targets
Requirements:
- Experience in retail automotive service
- Strong communication and customer service skills
- Commitment to exceeding customer expectations
- Automotive technical knowledge
- Familiarity with ERA-Power DMS preferred
- Punctual, reliable, and well-organized
- Team player with a professional attitude
- Current driver's license
- Attention to detail
- Right to work in Australia with residency entitlements
What We Offer:
- Employee Assistance Program (EAP)
- Training Pathway and Growth opportunities provided
- Supportive environment with ongoing feedback and guidance
- Discounted Bupa Private Health Insurance
- Exclusive discounts with our Samsung Partnership Program
- Discounted Gym memberships
As a Service Advisor at Peter Warren Automotive Holdings, you'll have the opportunity to develop your skills, work with a talented team, and contribute to delivering exceptional customer experiences. If you're passionate about delivering outstanding service and have a strong commitment to customer satisfaction, we encourage you to apply for this exciting opportunity.
