Machine Performance Optimization Specialist

5 days ago


Mount Thorley, Australia WesTrac Full time
About the Role

WesTrac is seeking an experienced professional to join our team as a Site Performance Specialist, based onsite at Hunter Valley Operations.

Key Responsibilities
  • Develop and maintain key customer relationships with each allocated site.
  • Utilise fleet performance data to proactively drive improvement in asset performance.
  • Carry out wear management inspections.
  • Regular report generation as required.
  • Work with customers on resolution of unplanned downtime to ensure timely resolution.
  • Identify sales opportunities and communicate these to the Mining Support Representative for actioning.
  • Monitor and review maintenance and operational practices and technology applications that impact machine performance and make recommendations for improvement to optimise TCO.
  • Manage product update execution.
Requirements
  • Advanced interpersonal skills with proven customer service and relationship management skills.
  • Mechanical or electrical trade qualification.
  • Experience maintaining Caterpillar equipment such as dozers, trucks, graders and drills.
  • Ability to troubleshoot equipment faults and recommend solutions.
  • Excellent organisation skills, with the ability to manage conflicting priorities.
  • High level of initiative and problem-solving skills.
  • Well-developed ability to analyse asset health and performance data and compile reports.
  • Familiarity with Caterpillar programs such as SIS, ET, SIMSi, TMI (Desirable).
What We Offer
  • Competitive remuneration package.
  • Fully maintained vehicle.
  • Income protection with 24/7 coverage.
  • Fitness passport for the whole family.
  • Annual remuneration and performance review.
  • Paid parental leave.
  • Purchase leave program.
  • Opportunities for growth and development.
  • Relocation assistance for eligible candidates.
  • Employee wellness program.
  • Discounted private health insurance.
  • Discounts with our corporate partners.


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