Account Relationship Manager

2 days ago


Municipality of Strathfield, Australia WOW Recruitment Full time

About the Role

We are seeking a highly skilled and motivated Account Relationship Manager to join our team at WOW Recruitment in Sydney.

Job Summary

The successful candidate will be responsible for opening mutually beneficial trading relationships with new and existing accounts, maintaining Company Information Systems (CRM), qualifying customer potential, and providing exceptional customer service.

Key Responsibilities:

  • To establish and maintain strong relationships with clients to identify opportunities for growth and improve customer satisfaction.
  • Maintain accurate and up-to-date records of customer interactions and preferences in CRM systems.
  • Qualify customer potential based on the company's SP&E process to enable effective account assignment.
  • Deliver high-quality customer service through proactive communication, issue resolution, and continuous improvement.
  • Take ownership of all aspects of account opening and customer onboarding processes.

Requirements

To succeed in this role, you will need:

  • Experience with CRM systems preferred.
  • Excellent time management and organizational skills.
  • Strong communication, interpersonal, and customer relations skills.
  • A proactive attitude with a strong sense of self-motivation.
  • The ability to multitask and adapt to changing business requirements.
  • Taking responsibility for actions and ownership of customer needs.

About Us

WOW Recruitment is a leading supplier of graphic design and marketing collateral with a presence in 20 countries. We offer a competitive salary, incredible training and mentorship, and future progression options within a rapidly growing organization.

What You'll Get

  • World-class training and mentorship to support your success in this newly created role.
  • Incredible future progression options within a dynamic and expanding organization.


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