Logistics Support Specialist

4 days ago


Nowra, New South Wales, Australia Sikorsky Australia Full time
About Us

Sikorsky Australia is a dynamic and growing organisation that offers stimulating work at the forefront of technology. As a leading rotary wing support organisation, we employ over 200 people to ensure the availability of mission-ready aircraft for operational flights, deployments, and rescue missions.

We pride ourselves on our team values, fostering a culture of innovation, learning, and development where we celebrate and value our people. Our company is dedicated to providing full sustainment solutions, training, and end-to-end logistics support for the Royal Australian Navy's fleet of MH-60R Seahawk helicopters.

Job Overview

This is an exciting opportunity to join our Logistics Customer Support Team as a Defence Logistics Specialist. The successful candidate will provide ongoing support to our Royal Australian Navy customers, taking and processing orders from customers and representatives, and acting as a liaison between customers and warehouse while processing and adjusting database for returned goods.

The role requires assisting with Defence Logistics Governance and MILIS requirements, expediting emergency orders upon customer requests, and managing the 24-hour help desk to meet customer requirements. The successful candidate will also be responsible for maintaining knowledge of company products and customer service processes.

Key Responsibilities
  • Assist with Defence Logistics Governance and MILIS requirements.
  • Expedite emergency orders upon customer requests.
  • Manage the 24-hour help desk to meet customer requirements.
  • Maintain knowledge of company products and customer service processes.
Requirements
  • Experience in data management, including producing, analysing, and interpreting complex reports and information.
  • Able to thrive in a fast-paced environment and take immediate corrective action as required.
  • Passion for exceptional customer service and understanding the importance of building strong relationships.
  • Experience working within the Military or with a Defence contractor.
  • An understanding of Defence corporate governance (highly desirable).
  • Experience with Defence inventory programs such as MILIS or SAP (highly desirable).
Benefits

As a valued member of our team, you can expect a competitive remuneration package, flexible work arrangements, including a 9-day fortnight, and the ability to purchase up to an additional 4 weeks of annual leave. You will also have access to paid parental and Defence leave, destination discounts, health and wellness support, corporate health insurance, fitness/gym passport, peer-to-peer recognitions, salary packaging, internal and global career opportunities, on-the-job training and support, and opportunities for professional development and growth.



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