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Bakery Team Leader
2 months ago
**About Drakes Supermarkets**
Drakes Supermarkets is a leading independent grocery retailer in Australia, with a strong commitment to providing exceptional service, value for money, and a great shopping experience to our customers.
**Job Summary**
We are seeking a highly motivated and experienced Bakery Assistant Manager to join our team at Drakes Supermarkets. As a key member of our bakery department, you will be responsible for assisting with the day-to-day operation of the store's bakery, ensuring the smooth operation of the department, and providing excellent customer service.
**Key Responsibilities**
- Assist with managing and coaching the bakery team to achieve high levels of customer satisfaction and sales growth.
- Complete production tasks, including baking, decorating, and packaging of products.
- Action orders, manage inventory, and maintain accurate records of sales and stock levels.
- Generate rosters and schedules for the bakery team, ensuring adequate coverage and minimizing labor costs.
- Develop and implement strategies to improve sales, customer satisfaction, and operational efficiency.
- Collaborate with the Bakery Manager to achieve departmental goals and objectives.
- Provide excellent customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
- Maintain a clean and safe working environment, adhering to all health and safety regulations and company policies.
**Requirements**
- Proven experience in a bakery or retail environment, with a strong understanding of bakery operations and customer service principles.
- Ability to supervise and motivate a team, with excellent communication and leadership skills.
- Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed decisions.
- Ability to work effectively in a fast-paced environment, with a high level of flexibility and adaptability.
- Commitment to providing exceptional customer service, with a strong focus on customer satisfaction and loyalty.
- Ability to work collaboratively with other departments, including sales, marketing, and operations.
**What We Offer**
- A competitive salary and benefits package, including a 10% staff discount on all Drakes Supermarkets products.
- Opportunities for career progression and professional development, including training and education programs.
- A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
- A comprehensive employee benefits package, including health insurance, banking, and other perks.
