Customer Service Team Member

5 days ago


Varsity Lakes, Queensland, Australia Opal HealthCare Full time
About the Role

We are seeking a dedicated and customer-focused individual to join our team as a Hospitality Services Officer. This role offers flexible shifts, allowing you to balance your work and personal life. As a key member of our team, you will have the opportunity to work across three departments: catering, cleaning, and laundry.

Responsibilities include:

  • Preparing and serving meals to our residents
  • Maintaining the cleanliness and organization of rooms and common areas
  • Laundering clothing, linen, and other washing
  • Providing exceptional customer service to our residents in all aspects of the role

Benefits

As a valued member of our team, you can enjoy a range of benefits, including:

  • A competitive hourly rate, estimated at AU$28-32 per hour, based on industry standards and location
  • The opportunity to work flexible hours, including casual and permanent shifts
  • Dedicated mentoring and internal/external career development programs to support your growth and advancement
  • Sponsored study and training opportunities, with up to AU$15,000 available for further education and training through local and national university, TAFE, and RTO partnerships
  • A comprehensive leave loading package, allowing you to withdraw leave when needed
  • An employee referral program, offering up to AU$5,000 in incentives for inviting friends to join our team

About Us

Opal HealthCare is Australia's largest residential aged care provider, with 132 Care Communities and over 20,000 team members nationwide. Our values of Compassion, Accountability, Respect, and Excellence are at the heart of everything we do.



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