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Plumbing Service Specialist

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Brisbane, Queensland, Australia Zip Water Full time

Company Overview
Zip Water stands as a leading entity in the manufacturing of boiling, chilled, and sparkling water solutions. As part of the esteemed Culligan Group, we are dedicated to providing healthy and sustainable drinking water options globally, positively impacting over 100 million consumers and significantly reducing plastic waste.

Position Overview
We are seeking a qualified Service Technician (Plumber) to deliver exceptional service on our advanced water units. The ideal candidate will possess a strong customer-centric approach, demonstrating a keen ability for troubleshooting and meticulous attention to detail. Reliability and professionalism are essential traits, as this role requires individuals to work independently while being part of a dynamic and supportive team.

Key Responsibilities
As a Service Technician, your primary duties will include:

  • Conducting installation, maintenance, and repair of boiling and chilled water systems.
  • Utilizing fault-finding skills to diagnose and resolve technical issues efficiently.
  • Ensuring high standards of customer service and satisfaction.
  • Managing time effectively to meet service demands.
  • Maintaining a professional appearance and demeanor while representing the company.

Qualifications
To be considered for this role, candidates must possess:

  • Full trade qualifications as a Plumber.
  • Relevant experience in installation and servicing within related industries.
  • Strong problem-solving capabilities and fault-finding expertise.
  • A valid driver's license and eligibility for security clearance.
  • Residency in Australia.

Benefits
Zip Water offers a comprehensive benefits package, including:

  • Provision of a work vehicle, uniform, laptop, and mobile phone.
  • Access to a rewards platform for savings at various retailers.
  • Employee discounts on Zip products and services.
  • Support through an Employee Assistance Program (EAP).
  • Opportunities for ongoing professional development and recognition programs.

We are committed to maintaining a safe workplace and require all employees to be fully vaccinated against Covid-19. A pre-employment medical assessment will be part of the selection process.