Operations Coordinator

2 weeks ago

Minto, New South Wales, Australia CEVA Logistics Full time
Job Summary

The Operations Administrator plays a vital role in supporting the Finished Vehicle Logistics (FVL) Operations Manager and their direct reports with all site-related administrative tasks. This role is responsible for ensuring the efficient handling of administrative processes and activities necessary for the day-to-day operation.

Key Responsibilities
  • Provide comprehensive administrative support to the site, including setting up meetings, managing schedules, and collating and collecting data as required
  • Assist with general administrative tasks, as well as ad-hoc requests from the Operations Manager and team
  • Manage the shared mailbox for the Operations team, ensuring all incoming queries are addressed and responded to promptly
  • Collaborate closely with fleet allocators and the wider operations team to address specific customer queries, manage manifesting time slots, and communicate about late or priority vehicles
  • Handle all customer calls regarding collections, deliveries, and updates on late vehicles
  • Oversee State-specific customer needs, including handling contacts, reports, and requirements for customers
  • Provide quotes and handle booking requests as necessary to ensure a smooth operational process for customer requirements
  • Oversee tasks related to the QHSE system (MyOsh), ensuring that all tasks are completed and compliant with company policies
Requirements
  • Basic to intermediate proficiency in Microsoft Excel for data entry and simple data manipulation
  • Awareness of health, safety, and environment management practices
  • Strong organisational skills with the ability to prioritise tasks and meet deadlines
  • Excellent verbal and written communication skills
  • Ability to handle pressured situations calmly and professionally
  • Strong customer service orientation, with the ability to build positive relationships
  • Bonus: experience gained in logistics and supply chain industry
What We Offer
  • Personal wellbeing: prioritise your health and wellbeing through the CEVAwell program, Employee Assistance Program, Volunteer Time Off, and Life & Total Permanent Disability Insurance
  • Work-life balance: benefit from flexible, hybrid, and remote work options, along with additional paid parental leave for primary carers
  • Professional development: your growth is essential to us. Unlock your potential through secondment and internal mobility opportunities, study assistance, leadership and mentoring programs, the CMA CGM Learning Academy, early career pathways and more
  • Financial wellbeing: We care about your financial security. Enjoy exclusive offers and discounts from our partners, novated leasing, annual safety workwear reimbursement, employee referral incentives, service recognition and short-term incentive plans

CEVA Logistics' Diversity Statement:

As a global organisation, diversity is critical to our business success; only when we can reflect the cultures, languages, attitudes, and local knowledge of our customers, can we succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. CEVA Logistics is proud to be an equal employment opportunity workplace. We welcome and encourage all qualified applicants, who will receive consideration for employment without regard to indigenous status, race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other characteristic.

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