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Patient Transport Specialist

2 months ago


Melbourne, Victoria, Australia Royal Flying Doctor Service of Australia Full time
About the Organisation

The Royal Flying Doctor Service (RFDS) has been a cornerstone of healthcare in Australia since 1928, delivering vital emergency and primary health services to those in rural and remote areas. Our mission is to ensure that all Australians have access to essential healthcare services, regardless of their location.

Our Mobile Patient Care (MPC) division specializes in Non-Emergency Patient Transport, operating primarily across Victoria and New South Wales. We utilize a comprehensive fleet of ambulances and support our transport services with RFDS aircraft, ensuring safe and efficient patient movement.

Role Overview

We are currently looking for dedicated Patient Transport Officers to fill full-time ongoing roles. Our team is committed to providing exceptional patient care and treatment during transport for individuals with various medical needs. As a leader in the Non-Emergency Patient Transport (NEPT) sector, we offer structured training, professional development opportunities, and a supportive work environment.

Key Responsibilities
  1. Conduct patient assessments and interventions during transport.
  2. Deliver high-quality care and treatment while ensuring patient comfort and safety.
  3. Foster positive relationships with patients and other stakeholders.
  4. Evaluate the effectiveness of interventions in line with RFDS MPC guidelines and NEPT regulations.
  5. Operate independently and address challenges within established protocols.
  6. Collaborate effectively with team members to enhance patient outcomes.
  7. Stay informed about RFDS MPC policies and NEPT regulations to uphold best practices.
Qualifications and Experience
  1. Certification as a Patient Transport Officer (PTO) with a minimum of Cert III in Non-emergency Patient Care.
  2. Experience in the NEPT sector is advantageous but not mandatory.
  3. Possession of a FULL NSW Driver's license with a clean driving history.
  4. Availability for day shifts, Monday to Friday.
Benefits of Working with RFDS
  1. Be part of Australia's most reputable charity, recognized for its commitment to community health.
  2. Contribute to high-quality non-emergency patient care in a safe and supportive environment.
  3. Enjoy competitive penalties and overtime compensation.
  4. Access salary packaging options available to all employees.
  5. Experience a less stressful work environment compared to emergency care settings.
  6. Opportunities to work across various locations and specializations.
  7. Benefit from generous parental leave policies.
  8. Engage with specialized resources, including high acuity patient care and aeromedical teams.
  9. Ideal for those considering a future in pre-hospital emergency care or nursing.
  10. Work in a supportive environment with a favorable staff-to-patient ratio.
Vaccination Requirements

As part of the application process, candidates must provide proof of the following vaccinations:

  1. Hepatitis B
  2. Chicken Pox
  3. Measles, Mumps, and Rubella
  4. Diphtheria, Tetanus, and Pertussis
  5. Annual Influenza
  6. COVID-19 (2 vaccinations + booster)

All positions require a National Police Check and a Working with Children Check.

We are committed to fostering a diverse workplace and encourage applications from individuals of underrepresented backgrounds, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse individuals, and members of the LGBTQI community. All applicants must have the right to work in Australia.