Administrative Team Manager

2 weeks ago

Perth, Western Australia beBeeLeadership Full time $100,000 - $130,000
Job Title:

Administrative Team Manager

Job Description:

We are seeking a highly skilled and experienced team leader to join our Medical Administration team in Perth, Australia. The successful candidate will be responsible for leading a team of administration staff, providing training and support, and ensuring the smooth operation of administrative tasks.

The role requires a practice management experience in a specialist setting, with strong computer skills and an eye for continuous improvement. The ideal candidate will have excellent communication and customer service skills, with the ability to work autonomously and effectively in a team environment. They will also have the ability to prioritize and manage time effectively, as well as provide supervision and oversight to the administration team.

Key Responsibilities:
  • Collaborate with the Administration Manager to ensure timely and coordinated patient appointment times and effective reception services.
  • Provide supervision and oversight of the Administration team, providing ongoing training and support.
  • Process Medicare & private billing with correct MBS item numbers.
  • Use Gentu system for book appointments, create patient records, book in procedures, generate invoicing etc.
  • Maintain accuracy in patient medical records and privacy standards.
  • Liaise with patients and their families in a friendly and compassionate manner.
Requirements:
  • Experience leading a team in a healthcare environment would be viewed favourably, but by no means essential.
  • High level of Practice Management software use experience (Gentu/Genie a bonus).
  • Ability to work autonomously and effectively in a team environment and plan, coordinate and organise workloads to achieve quality patient service outcomes in a timely manner.
  • Ability to prioritise and manage time effectively.
  • Prior knowledge and experience in training and development programs ensuring adequate skill levels are maintained to meet operational needs, achieve strategic goals and engage team members.
  • Proven ability to establish successful customer relationships with patients, doctors and other stakeholders by ensuring needs and expectations are understood and managed in a timely and effective manner.
Benefits:

We offer a range of benefits, including purpose, impact, connection, and opportunity, making us a great place to work and grow your career.

About Us:

We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.

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