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Retail Experience Specialist

2 weeks ago


Perth, Western Australia beBeeCustomerFeedback Full time $40,000 - $80,000

Job Opportunity

We are looking for detail-oriented individuals to visit retail outlets, pose as customers and provide feedback on store presentation, service quality and cleanliness.

This role involves making detailed observations about your experience, completing an online survey and providing valuable insights to our clients.

The ideal candidate has a keen eye for detail, good memory, reliable communication skills and access to the internet.

Key Responsibilities:

  • Visit retail outlets and report back on store appearance, customer service and overall ambiance.
  • Pose as a customer and make detailed notes about your experience.
  • Complete an online survey about your experience.

Essential Requirements:

  • Detailed-oriented with a strong ability to recall information.
  • Excellent communication skills.
  • Access to a computer or mobile device with internet connectivity.

About Us

We have been helping leading brands understand their customer experience for over two decades. You can contribute to this mission as a Customer Experience Reviewer.