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Store Operations Manager

1 week ago

Capel, Australia Gift Box Full time

About Us

Smokemart & GiftBox has been a trusted name in Australian retail for over three decades. We are committed to providing exceptional customer experiences while promoting a positive and inclusive work environment.

Our partnership with Viva Energy group has enabled us to expand our operations nationwide, offering a wide range of products and services to customers across the country.

We are seeking an experienced professional to join our team as a Store Manager. This role involves:

  • Overseeing daily store operations to ensure high standards
  • Training and mentoring staff to meet sales objectives
  • Ensuring compliance with health and safety regulations
  • Monitoring inventory levels and ordering new items
  • Hiring, developing, and supervising new staff members
  • Maintaining excellent store conditions and visual merchandising standards
  • Providing exceptional customer service and resolving queries professionally

The successful candidate should have:

  • Leadership experience in a fast-paced environment
  • Strong organisational, time management, and multitasking skills
  • Critical thinking and problem-solving abilities
  • A friendly and approachable personality
  • A commitment to delivering high-quality customer service
  • A current/valid police check or willingness to obtain one if successful