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Digital Operations Director

2 weeks ago

Geelong, Victoria, Australia King Kong Corporation Pty Full time

At King Kong Corporation Pty, we're on a mission to deliver exceptional digital marketing services that exceed our clients' expectations. As an Operational Excellence Manager, you'll play a critical role in ensuring the smooth day-to-day operations of our agency.

About the Role

We're looking for an exceptional problem solver who can anchor the storm of daily activities and help pave the path for our agency's future success. Reporting directly to the General Manager, you'll serve as the backbone that supports our digital marketing agency.

Your key responsibilities will include:

  • Leading Daily Operations: Ensure that our agency runs like a well-tuned machine by overseeing daily activities and making strategic decisions to drive efficiency and productivity.
  • Living Our Values: Embody our company's values and culture by fostering a productive and positive work environment that encourages collaboration and growth.
  • Collaborating with Senior Management: Work closely with senior management to transform strategic plans into actionable goals and ensure seamless execution.
  • Mentoring and Managing the Team: Foster a high-performing team by mentoring and managing our exceptional employees, providing guidance, and developing their skills.
  • Ensuring Smooth Service Delivery: Oversee the efficient delivery of our agency services, maximizing client satisfaction by streamlining workflows and optimizing performance.
About You

To be successful in this role, you'll need to possess:

  • Leadership Excellence: Proven ability to inspire and lead diverse teams, driving results through effective communication and strategy.
  • Strategic Acumen: Capacity to turn visionary goals into everyday operations by developing and implementing strategic plans.
  • Organisational Skills: The ability to multitask, prioritise tasks, and manage multiple projects simultaneously.
  • Tech Literacy: Familiarity with modern tools and software, with a willingness to learn and adapt to new technologies.
  • Financial Understanding: Basic understanding of financial principles and the ability to make informed decisions about budget allocation.
  • Management Experience: At least 3 years in a relevant management and leadership role, with a proven track record of delivering results.
  • Strategic Decision-Making: Demonstrable experience in making business-critical decisions that drive growth and profitability.
  • Executive Communication: Exceptional ability to communicate complex ideas to both team members and C-level executives.
  • Change Leadership: Proven track record of leading organisations through periods of growth or transformation.
  • International Experience: Having worked in a multicultural environment and demonstrated adaptability in different cultural settings.