Digital Transformation Expert

7 days ago


Melbourne City Centre, Victoria, Australia First Link Careers Full time

We are seeking an experienced ICT Business Analyst to join our team at First Link Careers. As a key member of our digital solutions group, you will play a crucial role in analyzing business requirements and designing effective ICT solutions for our clients.

About the Opportunity

This is an exciting opportunity for an ICT Business Analyst with strong business process analysis and software solution development experience. You will work closely with clients and internal teams to design, evaluate, and implement high-performing ICT systems.

Key Responsibilities
  • Engage with clients to understand their ICT needs and develop tailored software solutions.
  • Analyze existing systems and processes, identifying areas for improvement and developing cost-benefit evaluations.
  • Define and implement best practices for system functionality, ensuring high performance and efficiency.
  • Conduct system tests, monitor functionality, and ensure quality assurance standards are met.
  • Develop and maintain accurate business and technical documentation, providing training and support to clients and team members.
Requirements

To be successful in this role, you will need:

  • Minimum 3 years of experience as an ICT Business Analyst or at least 5 years of experience without a relevant qualification.
  • Bachelor's degree in IT, Business Systems, or a related field (preferred but not required).
  • Strong understanding of business processes, ICT solutions, and system development methodologies.
  • Experience in process modeling, system analysis, and cost-benefit evaluations.
  • Proficiency in business intelligence tools, CRM systems, and workflow automation solutions.


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