Executive Venue Operations Manager
3 weeks ago
We are a prestigious venue located in the heart of Perth's Western Suburbs. Our establishment is renowned for our wines, exquisite cocktails, and a menu that matches the elegance of our setting. We strive to provide an unforgettable atmosphere/experience for our loyal clientele.
As the Executive Venue Operations Manager, you will play a pivotal role in overseeing the day-to-day operations of our venue, ensuring exceptional service and maintaining our reputation for excellence.
Key Responsibilities:
- Manage and lead a team of dedicated professionals, including front-of-house staff, bartenders, and kitchen staff.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Maintain high standards of service, ensuring that all guests receive a personalized and memorable dining experience.
- Oversee the ordering and inventory management of high-end wines, spirits, and ingredients.
- Collaborate with the Head Chef to create and update a menu that reflects the latest culinary trends and satisfies the expectations of our sophisticated clientele.
- Monitor financial performance, including budgeting, forecasting, and cost control measures.
- Foster a positive and collaborative work environment, promoting teamwork and staff development.
Requirements:
- A minimum of 5 years of experience in a managerial role within the hospitality industry, preferably in a high-volume venue or similar establishment.
- Strong knowledge and passion for wines, cocktails, excellent food, and wonderful entertainment.
- A proven track record of delivering exceptional customer service and maintaining high standards.
- Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- Strong business acumen, with experience in financial management and budgeting.
- The ability to thrive in a fast-paced, high-pressure environment.
- A creative and innovative mindset, with a keen eye for detail.
This is an exciting opportunity to be part of a dynamic and growing organization. If you are a results-driven individual with a passion for the hospitality industry, we invite you to join us and contribute to our success.
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