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Business Administration Assistant

2 weeks ago

Sydney, New South Wales, Australia beBeeDelivery Full time $60,000 - $90,000

Service Delivery Specialist

We are seeking a highly skilled professional to provide administrative support across the organisation. As a Service Delivery Specialist, you will play a vital role in ensuring smooth processing of service jobs and quotations.

The role involves working closely with customers, technicians, and sales teams to achieve business objectives. Key responsibilities include:

  • Booking freight/logistics coordination using various platforms
  • Shipping and receiving customer tools for service centers
  • Assistance with hire fleet orders from clients/sales agents
  • Loading/unloading delivery trucks using a forklift
  • Counter sales, generating service quotes
  • Collecting payments from customers
  • Customer service support, liaising with clients
  • Providing administrative support to regional locations
  • Administration tasks, service billing, and data entry
  • Maintaining database of customer tools and next service/calibration date

To succeed in this role, you will require:

  • Experience in a service or maintenance administration environment
  • Solid understanding of quoting, invoicing, and basic business practices
  • Attention to detail and ability to work under pressure to tight deadlines in fast-paced environments
  • Computer literacy, including use of word, excel, outlook, Dropbox, and cloud-based systems
  • Ability to prioritise jobs and multitask
  • Exposure to a mechanical workshop environment is advantageous

As a valued member of our team, you will have access to training opportunities and ongoing support. We offer a dynamic and innovative work environment where you can contribute to shaping the future of bolting solutions.

Our ideal candidate has strong organisational skills, excellent communication skills, and the ability to maintain accurate records. If you are passionate about delivering exceptional service and have a strong background in administration, we encourage you to apply for this exciting opportunity.