Chief Technology Specialist

1 day ago

Sydney, New South Wales, Australia beBeeTechnologist Full time $50,000 - $63,000

We are seeking an experienced IT professional to join our team as a Chief Technology Specialist. In this role, you will be responsible for providing technical expertise and support to our clients across various industries.

**About the Role**

The successful candidate will have excellent diagnostic and problem-solving skills, with experience in diagnosing and repairing malfunctioning computers. They will also possess strong knowledge of operating system installation and configuration, hardware assembly and disassembly, and data recovery.

**Key Responsibilities**

- Diagnosis and repair of malfunctioning computers
- Setup of new computers (Windows, macOS)
- Onsite support (residential and business)
- Malware recovery
- Printer/scanner setup
- Data recovery

**Essential Skills and Expertise**

- PC and laptop hardware assembly, disassembly, and component-level repair
- Operating system installation and configuration (Windows and macOS)
- Hardware and software diagnostics and fault isolation
- Data backup, recovery, and transfer across platforms
- Remote troubleshooting using RMM and remote desktop tools
- Microsoft 365 account setup, configuration, and basic administration
- DNS configuration and troubleshooting fundamentals
- Printer installation and network configuration
- Router and wireless network setup, including ISP integration and wireless standards
- Foundational networking knowledge, including IP addressing, DHCP, and LAN troubleshooting

**Personal Qualities**

We value individuals who are passionate about technology, possess strong organisational skills, and are dependable and consistent. As a member of our team, you will need to demonstrate excellent customer service, outstanding written and verbal communication skills, and logical thinking and effective problem-solving skills.

**What We Offer**

We provide a supportive work environment that allows you to grow and develop your skills. You will have access to ongoing training and development opportunities, and the chance to work with a talented team of professionals who share your passion for technology.

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