Sales & Service Operations Manager

2 days ago

Hobart, Tasmania, Australia beBeeLeadership Full time $108,000 - $143,000

As a key leader, you will drive the success of sales and service operations by leading teams, enhancing customer experiences, and aligning both functions with broader business objectives.

About this role

This leadership position bridges the gap between sales strategy and execution, ensuring that both sales and service teams operate efficiently, effectively, and collaboratively.

  • Lead a team of account managers to deliver growth and retention targets.
  • Develop and implement scalable sales processes and workflows.
  • Lead forecasting and pipeline analysis to drive individual and team adherence to targets.
  • Lead on-shore mobility customer service teams, ensuring timely and high-quality support.
  • Drive continuous improvement initiatives across both departments.

The ideal candidate will have strong sales and service leadership skills, ability to coach and motivate individuals, and experience in telecommunications sales and service.

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