Customer Service Team Member

1 week ago

Orange, Australia beBeeCustomerService Full time $50,000 - $75,000

Are you passionate about delivering outstanding customer experiences?

Job Overview:
  • We are seeking a friendly and solutions-focused Customer Service Coordinator to connect our customers with our online stores and retail teams.
Key Responsibilities:
  • Deliver exceptional service across multiple communication channels
  • Manage and resolve a wide range of customer enquiries
  • Process orders accurately and efficiently in an online store environment
  • Maintain up-to-date product, pricing, and promotional information
  • Collaborate with cross-functional teams including Distribution, Stores, and Finance
  • Assess and process online returns

What Skills Do We Need?

  • Knowledge of the retail industry, particularly in jewellery or fashion (desired)
  • Passionate about delivering exceptional customer service
  • Strong communication and interpersonal skills
  • Excellent organisational and time management skills
Requirements:
  • Intermediate proficiency in Microsoft Office applications

This is an exciting opportunity to work with a leading Australian retailer. If you have the necessary skills and experience, we encourage you to apply.

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