Administrative Support Officer

2 weeks ago

Sydney, New South Wales, Australia Family Planning NSW Full time

Family Planning NSW is seeking a skilled Client Services Officer to join our team.

The successful candidate will provide administrative and reception support across our range of clinical services, working as part of a multidisciplinary team.

Key Responsibilities:

  • Provide clerical and administrative support to our clinical services
  • Manage reception duties, including answering phone calls and responding to client inquiries
  • Assist with appointment scheduling and billing
  • Develop and expand your administration and customer service skills in a specialized clinical setting

Requirements:

  • Relevant certificate level qualifications in business administration or similar
  • Minimum 2 years previous experience in an administration, reception or call centre role
  • High level computer skills, including word processing, spreadsheets and data entry
  • High level interpersonal and communication skills
  • Proven ability to handle high volume of telephone calls
  • Demonstrated ability to work effectively as part of a multidisciplinary team
  • Exceptional customer service skills
  • Must have Australian working rights

Working with Us:

  • Family Planning NSW is a leading provider of reproductive and sexual health services in NSW
  • We offer a supportive and inclusive work environment
  • Opportunities for professional development and growth

What We Offer:

  • Casual hourly rate: $35.99 (hourly rate based on experience)
  • Specialized clinical setting with a variety of administration duties
  • Learning and development support

How to Apply:

Please refer to our website for more information and to submit your application.

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