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Quality Assurance Specialist

2 weeks ago

Central Coast Council, Australia beBeeQuality Full time $63,000 - $73,000
Quality Assurance Role

We are seeking a Quality Assurance professional to support our team in delivering exceptional results and maintaining compliance with industry standards.

As a key member of our team, you will be responsible for ensuring we meet and exceed our business objectives, while remaining compliant with ISO certification requirements.

  • You will stay ahead of change by communicating aged care reforms and legislative updates clearly and effectively, ensuring our staff are well-informed and prepared to comply with any significant change requirements.
  • You will oversee and maintain compliance with the national quality management systems, including audits, other compliance activities, and continuous improvement initiatives that drive better outcomes for clients and the business.
  • You will promote a safe and compliant workplace, ensuring adherence to the National WHS Policy and state legislation, initiatives, and office standards that prioritise the wellbeing of both employees and clients.
  • You will collaborate closely with stakeholders to support business-wide process improvements that reflect our commitment to quality and innovation in service delivery.
  • You will maintain and promote a culture of continuous improvement, encouraging feedback, knowledge-sharing, and practical solutions that make a positive impact across all areas of the organisation.
About You:
  • You will have experience in quality, compliance, risk and auditing, ideally from a hospital or aged care background.
  • You will possess excellent communication skills and problem-solving abilities.
  • You will be a self-motivated individual able to deal with multiple conflicting priorities.
  • You will be a high-level administrator with business management skills, including a high level of computer literacy and accurate data entry skills. A bachelor's degree is preferred but extensive experience will also be considered.