Client Service Advocate

2 weeks ago


Parramatta Park, Queensland, Australia NSW Department of Communities and Justice Full time

The NSW Department of Communities and Justice is seeking a skilled Client Service Representative to join our team. This is an exciting opportunity for individuals who are passionate about providing exceptional service to victims of crime.

As a Client Service Representative, you will be responsible for providing information, advice, and referrals to clients in a trauma-informed manner. You will also process applications for victim's support, work collaboratively across Victims Services, and identify opportunities to improve policies, procedures, and practices.

This role requires strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You must be available to work between 9:00am and 5:00pm, Monday to Friday.

We offer a salary range of $70,694 - $76,857 per annum, including employers' contribution to superannuation and annual leave loading. This is a full-time position with hybrid working arrangements available.

If you meet the essential requirements and are committed to delivering excellent service to our clients, please apply with your up-to-date resume and cover letter addressing your experience relating to the key capabilities listed in the role description.



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