Customer Service Support Associate

2 weeks ago

The Oaks, New South Wales, Australia Joseph Rowntree Foundation and Joseph Rowntree Housing Trust Full time
Job Description

This role involves providing support to residents in The Oaks Care Home, focusing on delivering excellent food and customer service.

Responsibilities include preparing and serving meals, maintaining cleanliness, and liaising with other teams.

You'll work closely with residents, supporting their needs and preferences, and maintain a positive attitude when dealing with challenging situations.

  • Support residents with mealtime assistance and provide exceptional customer service
  • Maintain a clean and safe environment in the dining room and kitchen areas
  • Collaborate with care and catering teams to ensure seamless delivery of services
Requirements

To succeed in this role, you'll need relevant customer service experience and knowledge of food safety procedures.

Excellent communication and interpersonal skills are essential, along with the ability to work effectively in a team.

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