Fingerprint Service Delivery Specialist

3 days ago

Melbourne, Victoria, Australia beBeeAdministration Full time $64,914 - $105,274

We are seeking a highly skilled Fingerprint Service Delivery Specialist to join our team.

About the Role

This role plays a vital part in ensuring the quality of fingerprint service delivery by providing support with administrative duties and record maintenance. The successful candidate will have experience in performing various administrative tasks, including report preparation, minute taking, and basic research activities.

Key Responsibilities:

  • Accurate data entry for casework and person details to communicate results and record 10-print fingerprint sets.
  • Provide administrative assistance, respond to customer inquiries, maintain office records, and compile reports.
  • Update and maintain record systems, including the Law Enforcement Assistance Program (LEAP) and the National Automated Fingerprint Identification System (NAFIS), for management of 10-print fingerprint records.
  • Liaise with internal and external groups to provide information and assist with workflows.
Requirements

The ideal candidate will possess:

  • Demonstrated experience in administrative support duties, including report preparation, correspondence, minute taking, and basic research activities.
  • Proven word processing and computer skills, including the ability to develop and maintain work recording and monitoring systems.
  • Strong organisational and problem-solving skills, with the ability to complete competing activities within acceptable timeframes.

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