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Medical Registration Specialist
1 week ago
The Medical Registration Specialist will be responsible for registering patients presenting for emergency services at Anderson Hospital or urgent services at an express care location by accurately and efficiently collecting patient demographic information and insurance information and entering it into the hospital registration system.
This includes POS collections for any patient liabilities due at the time of service. The ideal candidate will also be responsible for learning multiple software applications that relate to the registration processes and the collection processes.
Main Responsibilities:- Receiving Walk-In ER Patients: The Medical Registration Specialist will greet walk-in patients as soon as they enter into the ER for services, entering basic patient information into the system (Pre ER) to add the patient to the ER Tracker, add the armband to the patient, and complete the triage.
- Registering EMS Patients and/or ER Patients: Responsible for accurately initiating the EMS patient record for the visit and accurately identifying the time of arrival of the patient, obtaining patient demographic information from the patient ID and/or documentation created by EMS or the facility sending the patient.
- Responsible for returning to the patient to complete the registration process after the physician has seen the patient, accurately identifying the time of arrival in the registration, obtaining correct insurance information, and requesting that the patient or the responsible party of the patient sign the registration documentation.
The Medical Registration Specialist will also be responsible for accurately identifying the patient's Primary Care Physician, if unable to confirm at the time of registration, then following the procedure to identify that a conclusion could not be made or that the patient does not have a PCP.
Express Care Responsibilities:- Responsible for receiving patients as they enter the Express Care and asking each patient, or the responsible party, to complete a patient Admission Card with basic patient personal and demographic information as well as their reason for visit.
- Responsible for using/reviewing the Admission Card and obtaining additional identification and insurance information to accurately complete the patient registration and then adding the patient to Tracker.
