Director of Hospitality Services

3 days ago

Adelaide, South Australia beBeeHospitality Full time $75,000 - $80,000

Hotel Operations Manager

The primary objective of the Hotel Operations Manager is to oversee and manage all aspects of hotel operations, ensuring a high level of guest satisfaction and staff performance. The key responsibility of this role includes:

  • Managing and coordinating various departments within the hotel, such as front office, housekeeping, food and beverage, and maintenance.
  • Leading, training, and managing hotel staff to maintain high levels of productivity and service quality.
  • Monitoring financial performance, preparing budgets, and achieving revenue targets.
  • Ensuring compliance with health and safety standards, licensing, and local laws.
  • Handling guest feedback, resolving complaints, and managing VIP or special events.

Requirements and Qualifications:

  • A minimum of 1 year's experience in a senior hotel management role.
  • Relevant qualifications in Hospitality Management or Business Administration (Diploma or higher).
  • Proven leadership and staff management experience in a hospitality environment.
  • Strong understanding of hotel operations, budgeting, and revenue management.
  • Excellent interpersonal, problem-solving, and communication skills.

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