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Distinguished Store Executive
3 weeks ago
We are a team of passionate individuals dedicated to creating unique and distinctive tea experiences. Our diverse team brings an invaluable contribution to our roles, making us a dynamic and inclusive workplace.
In return, we provide training, incentives, and encourage growth and development through our policies and initiatives. We believe in fostering a work environment that supports career advancement and skill enhancement.
As a Tea Connoisseur Lead, you will be part of our retail leadership team within the designated region. Your role will include executing our retail strategy and leading stores to ensure brand representation at the highest level. You will also develop a culture of excellence in customer service that delivers a seamless customer journey.
- Lead store performance by delivering targeted sales results.
- Monitor key retail metrics such as average transaction value, conversion, loyalty sign-ups, and wage % to sales.
- Ensure exceptional customer experience through consistent service delivery.
- Manage leadership and people responsibilities.
- Maintain visual merchandising presentation standards.
- Oversee operations and workplace health and safety.
- Enjoy competitive salary with bonus earning potential through our performance incentive program.
- Receive 50% discount on products and endless cups of tea.
- Get recognition and rewards through our employee recognition program featuring exciting prizes.
- Take volunteer leave day per year with a purpose-aligned organization.
- Benefit from workplace policies such as menopause policy, gender equity policy, equitable remuneration policy, and flexible working arrangement options.
- Have access to Employee Assistance Program (EAP).
