Night Shift Leader

2 weeks ago

Brisbane, Queensland, Australia beBeeNighttime Full time $65,000 - $85,000
Job Title

The Night Shift Leader will oversee all hotel operations during the night shift, ensuring a seamless guest experience and efficient hotel management.

Main Responsibilities:
  • Lead the on-duty team, handling check-ins, check-outs, and guest inquiries.
  • Conduct nightly audits to ensure accurate financial reporting.
  • Address guest concerns promptly, escalating issues as needed for resolution.
  • Maintain a safe environment for guests throughout the night.
Requirements:
  • Australian working rights are required; this role does not offer sponsorship.
  • A customer-focused personality with a passion for nighttime work is essential.
  • Flexible scheduling is required, including weekend and public holiday shifts, from 11pm to 7am.
  • Proficiency in finance and accounting practices.
  • Extensive knowledge of Front Office operations is necessary.
  • Prior experience with Opera Cloud or similar systems is beneficial.
  • Proven ability to build strong relationships with stakeholders.
  • Excellent organizational skills, attention to detail, and conflict management abilities.
  • Leadership by example, fostering a high-performance team culture.

This position requires a service-oriented individual with strong organizational skills, able to lead a team and maintain a safe environment for guests.

Candidates should have Australian working rights, excellent communication skills, and the ability to work flexible schedules.

Experience with Front Office operations and finance practices is highly valued.

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