Strategic Digital Systems Professional

5 days ago

Sydney, New South Wales, Australia beBeeDigitalTransformation Full time $103,799 - $118,441
About the Opportunity

HRCLS is seeking a full-time Business Analyst to join the team in either Wodonga or Wangaratta, VIC. This newly created 12-month contract position reports to the Manager of Operations and works closely with the Operations Support Coordinator. In this role, you'll drive digital transformation, enhance service accessibility, and lead data-driven innovation across the Hume Riverina Community Legal Service (HRCLS).

  • Analysing workflows and supporting the implementation of digital tools to enhance service delivery
  • Designing dashboards and presenting data to support service evaluation
  • Leading the redesign of intake and triage systems to improve access, equity, and efficiency
  • Collaborating with stakeholders to co-design solutions aligned with client needs and staff workflows
  • Documenting new processes and developing resources to support system implementation
  • Supporting staff training, change management, and capability building
  • Promoting a safe, trauma-informed, and culturally inclusive working environment
  • Supporting risk management, compliance, and organisational policy adherence

This is an ideal role for someone who thrives on improving systems, empowering teams, and making a difference through smart, user-focused service design.

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