Restaurant Host/Hostess with Excellent Customer Service

6 days ago


East Maitland, New South Wales, Australia TGI Fridays Full time

TGI Fridays is a well-established American restaurant chain operating in 61 countries. With over 1000 restaurants, it has built a reputation for its casual dining experience and innovative approach to customer service.

Our brand's history of innovation, recognized training academy, TGI Fridays birthday song, recognition program, culture, and commitment to excellence make every day feel like FRIDAYS.

In Australia, TGI Fridays and its parent group Signature Hospitality Group are rapidly expanding, with new restaurants opening across the country. If you're looking to grow your career with a dynamic business that offers great benefits and work culture, consider joining our team.

Your key responsibilities will include:

  • Delivering exceptional customer experiences
  • Ensuring prompt seating and efficient table management
  • Working collaboratively as part of a high-performing team
  • Coordinating with the kitchen to deliver high-quality food
  • Maintaining a clean and organized workspace
  • Upselling and suggestive selling to enhance customer satisfaction
  • Promoting our Specials, Promotions, and events

To succeed in this role, you'll need:

  • Previous experience in hospitality or a related field (desired but not essential)
  • A passion for delivering excellent customer service and a collaborative approach to working in a team
  • Eligibility to work in Australia

Benefits of working at TGI Fridays include:

  • A competitive remuneration package
  • Rapid career progression opportunities within a growing business
  • The chance to manage a new, highly regarded venue with a large team
  • Ongoing support and training from Head Office
  • All necessary tools and resources to excel in your role

Estimated salary: AU$45,000 - AU$60,000 per annum based on location and experience.



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