Residential Care Operations Coordinator

18 hours ago


Canberra, ACT, Australia RSL Lifecare Full time
About the Role

We are seeking an experienced Administration Officer to join our Residential Care team in Yass. As an Admin Officer, you will play a critical role in supporting the day-to-day operations of our care home.

Key Responsibilities:
  • Respond to phone and email enquiries from residents, visitors, and staff.
  • Greet visitors and residents, ensuring their entry into the logbook.
  • Manage rostering and staff allocations to ensure efficient use of resources.
  • Maintain accurate records and ensure compliance with organizational requirements.
What You'll Need

To be successful in this role, you will have:

  • Experience as an Administration Officer in Aged Care or a similar Health-related organization.
  • Highly organized and able to manage time effectively.
  • Excellent customer service and communication skills.
  • Team player but also able to work independently.
  • Above average computer literacy, particularly in Microsoft Office and experience in CRM systems.
Benefits

RSL LifeCare offers a range of benefits to support your career and personal growth:

  • Not-for-profit tax benefits - salary packaging of up to $15,900 per year.
  • Staff discounts across 700 select retail stores through Maxxia Rewards.
  • Leave Loading - 17.5% pay top-up on paid leave.
  • Career opportunities across Residential Care homes and Community Services.
Estimated Salary: $65,000 - $75,000 per annum

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