Customer Experience Champion for Home Delivery

2 weeks ago


Brisbane, Queensland, Australia Woolworths Group Full time

About Us

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At Woolworths Group, we strive to create a better tomorrow for our customers, team members, and the community. Our goal is to provide exceptional customer experiences through our online services.

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Job Description:

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We are seeking a motivated Customer Experience Champion to join our team in a CFC Team Member role. In this position, you will be responsible for ensuring timely delivery of home orders by coordinating customer requests with our logistics team.

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Your Key Responsibilities Will Include:

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  • Picking Quality Products: Ensure accurate and efficient selection of products from our warehouse to meet customer demands.">
  • Loading Trucks: Load selected products onto trucks for on-time departure to customers' homes.">
  • Order Coordination: Collaborate with logistics team members to ensure all orders are ready for dispatch within specified timeframes.">
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Why Work with Us?

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We offer a dynamic work environment where you can grow your skills and knowledge. As a CFC Team Member, you'll have opportunities to develop new skills, enhance your teamwork abilities, and contribute to creating a seamless customer experience.

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The Ideal Candidate:

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We're looking for someone who is flexible, adaptable, and passionate about delivering excellent customer service. You should be comfortable working in a fast-paced environment, willing to learn and take initiative to ensure tasks are completed efficiently.

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Benefits of Joining Our Team:

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You'll enjoy a competitive salary of $$25.50 per hour, plus benefits that include professional development opportunities, a comprehensive training program, and a supportive team environment.

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About Us

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At Woolworths Group, diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We encourage all candidates to apply; please let us know if there are any adjustments required in the hiring process.

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A Little Bit About Us

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We are one of the largest employers in Australia and New Zealand, employing over 200,000 people across various businesses. Our commitment to creating a truly inclusive workplace ensures everyone feels welcome, valued, and empowered to reach their full potential.



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