Commercial Property Claims Manager
2 weeks ago
About the Role
This is an exciting opportunity to work with a dedicated team in Melbourne, managing commercial property claims and delivering exceptional customer service.
- Receive and triage new commercial property claims, ensuring accurate data capture and smooth communication with customers.
- Set clear expectations and appoint service providers in line with guidelines, maintaining compliance with regulatory standards.
- Manage a portfolio of low complexity claims, focusing on financial and customer outcomes.
Key Skills and Qualifications
- Strong background in commercial property claims or lodgement, with proven analytical thinking and attention to detail.
- Excellent relationship management and communication skills, with high computer literacy and organisational capability.
- Culturally aware and empathetic, able to support diverse customer needs and work effectively in a team environment.
About Us
We thrive together as a team, motivated by our purpose and driven to deliver exceptional results. Our people care about each other and our customers, working together to make a real difference in our communities.
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