Healthcare Advocate

This is an exciting opportunity to join our team at the HCF Burwood Branch, providing exceptional customer service and making a real difference in people's lives.

You will be the face of Australia's largest Not-For-Profit Health Fund, guiding customers in making informed healthcare choices. This full-time position is based in our HCF Burwood Branch.

• Emphasize needs-based selling, highlighting diverse health, life, and other insurance products.
• Evaluate customer needs and deliver resolutions that go beyond expectations.
• Maintain accurate membership information in accordance with organisational policies and procedures.

• Possess a strong drive to make a difference in people's lives, with experience in needs-based selling being highly desirable.
• Proven background in customer-facing environments, with the ability to build rapport quickly and confidently.
• Quickly grasp complex computer systems.
• Thrives in a collaborative team environment.
• Adaptable to evolving work practices and needs.

We offer a range of benefits, including:

• Discounts on various insurance products.
• Support for mental health and wellbeing.
• Opportunities for personal and professional development.