Customer Service Representative
3 weeks ago
This role is a great opportunity for an experienced customer administration officer to join the team at Royal Freemasons Ltd. The successful candidate will be responsible for providing high-level customer service to residents, families, and employees, as well as managing rosters for all staff in the home.
Key Responsibilities
- Provide exceptional customer service to residents, families, and employees
- Manage rosters for all staff in the home, including leave and scheduling
- Assist with recruitment and onboarding processes for new staff
- Undertake administrative tasks, including filing, data entry, and record-keeping
Requirements
- Experience in aged care or a related field
- Proven ability to deliver excellent customer service
- High level of computer literacy and experience with aged care software
- Strong communication and problem-solving skills
What We Offer
- Competitive salary packaging options
- Consistent fortnightly rosters for permanent positions
- Confidential access to our Employee Assistance Program
- Free onsite parking
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