Aerospace Technical Support Specialist
1 week ago
Boeing Defence Australia is shaping the future of aerospace and delivering critical programs for the Australian Defence Force. This opportunity allows you to make your mark as part of the global aerospace network, working with a team that is united in pushing the boundaries of innovation and excellence.
With a growing business across 14 sites in Australia and 3 international locations, we employ over 3,000 people and offer a range of opportunities as we plan for future growth.
Key Responsibilities:- Identify, diagnose, and resolve operational issues with the Battlespace Communication System (BCS).
- Monitor product operational performance and maintenance activities, collecting technical data to inform system improvement through customer feedback.
- Provide technical expertise and guidance to ADF BCS users through informal and ad-hoc training sessions.
- Serve as liaison at all levels between ADF BCS users and the system developer.
- Act as key point of contact for the provision of support services.
- Assist units in reporting on BCS Network Services Availability and other contract Key Performance Indicators.
- Hold qualifications in Information Technology / Telecommunications or equivalent, relevant experience.
- Possess 5-10 years of experience within a Defence or technical environment.
- Demonstrate strong problem-solving and interpersonal skills.
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