Part-Time Administration Professional

11 hours ago

Melbourne, Victoria, Australia beBeeAdministration Full time $55,000 - $80,000

This is a part-time role in a thriving practice. The position provides an opportunity for an enthusiastic and proactive individual to make a difference at Reception.

Qualifications & Experience:

  • Excellent interpersonal skills, including the ability to relate well to clients, referrers, and team members
  • Excellent organisational skills, with the ability to work efficiently in an administrative role
  • Desire for professional growth and enthusiasm for learning in a busy role
  • Able to work in a team-focused environment, assisting others as needed
  • Previous administration or reception experience is desirable
  • Strong ethical standards in relation to confidentiality and client information

Key Responsibilities:

  1. Provide excellent customer service, creating a warm and welcoming environment for meeting and greeting clients
  2. Complete the intake process for new clients, including collecting details, discussing expectations, and matching clients with suitable practitioners
  3. Data collection, including inputting client details into the practice management software, uploading referral letters and approval documents, and inputting relevant information
  4. Process payments for services
  5. Halaxy Calendar scheduling and administration support for clinicians, including rebooking clients, monitoring reminder messages, and adjusting client times as needed
  6. Communication with external providers, including assisting with enquiries, sending information, and adhering to appropriate referrer/client pathways
  7. Maintain the office and records in a neat and ordered condition, adhering to COVIDSafe protocols

Where to Next?

To arrange a confidential discussion, please contact Michelle (Practice Manager)

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