Quality Improvement Specialist

2 days ago

Sydney, New South Wales, Australia beBeeAgedCareSpecialist Full time $115,100 - $130,000
Job Title: Quality Improvement Specialist

Join us in shaping the future of aged care services. We're seeking a passionate and experienced Quality Improvement Specialist to play a key role in strengthening service quality across our care homes.

Job Description:

As a Quality Improvement Specialist, you'll provide specialist advice and coaching in quality management to local operational teams. You'll partner closely with the Practice & Quality team and Clinical Governance, supporting site-level implementation of our quality management strategies.

You'll be hands-on in areas like:

  • Accreditation, auditing, and complaints handling
  • Incident management coaching and oversight
  • Driving continuous improvement in clinical governance
  • Supporting Service Managers to build capability and confidence in leading safe, high-quality services

This is a people-focused, purpose-driven role ideal for someone who thrives on collaboration, has deep knowledge of aged care quality standards, and is passionate about empowering others.

Responsibilities:
  • Lead and support quality improvement and efficiency initiatives
  • Provide advice and coaching on incident response and complaint resolution
  • Facilitate implementation of stream-wide quality frameworks and clinical governance plans
  • Build capability in operational teams through education and mentoring
  • Work closely with internal stakeholders and external regulators to maintain compliance and excellence in care
Requirements:

We're looking for an experienced clinician with strong knowledge of quality management in aged care. You should have:

  • Current AHPRA registration (Registered Nurse)
  • Postgraduate qualifications in a relevant field
  • Minimum 3 years' experience in a quality improvement or clinical governance role
  • In-depth understanding of aged care standards, audits, complaints, and incident management
  • Excellent communication, relationship-building, and influencing skills
  • A collaborative approach and commitment to our values
What We Offer:

Work with purpose and impact in an organisation that values compassion, inclusion, and social justice

Develop professionally in an inclusive and collaborative work environment

Join a highly engaged and supportive residential care team

Be part of a progressive not-for-profit that leads in aged care innovation and advocacy

Keyword: AgedCareSpecialist

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