Front Office Receptionist

4 weeks ago


Dandenong, Victoria, Australia Accor Full time

Job Summary

We are seeking a highly skilled and customer-focused Front Office Receptionist to join our team at Ibis Budget Dandenong. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience from check-in to check-out.

Key Responsibilities

  • Provide personalized service to guests, responding to their queries and resolving any issues in a timely and efficient manner.
  • Manage guest accounts, including check-in, check-out, and room assignments.
  • Take bookings, provide information, and enter reservations accurately and efficiently.
  • Upsell the Food and Beverage department to enhance the guest experience.
  • Liaise with internal departments to assist guests and advise on room moves.
  • Work a variety of shifts, including mornings, afternoons, evenings, and overnights.

Requirements

  • Previous hotel front office reception experience is preferred but not essential.
  • Professional telephone manner and exceptional customer service skills.
  • Excellent communication, interpersonal, and time management skills.
  • A friendly and positive attitude, with a willingness to work in a team environment.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities through our "Learn Your Way" Academy.
  • The opportunity to develop your skills and grow within the company.


  • Dandenong, Victoria, Australia Accor Full time

    Guest Service Agent Job DescriptionIbis Budget Dandenong is a thriving and exciting environment where customer service is paramount. As a Guest Service Agent, you will play a vital role in creating memorable experiences for our guests.Key Responsibilities:Provide exceptional customer service and a personalized experience for every guest, every interaction,...


  • Dandenong, Victoria, Australia Superior People Recruitment Full time

    Established in Dandenong South, a leading manufacturer seeks a dedicated Front Office Coordinator to support their expanding operations.This role involves providing exceptional customer service, coordinating dispatch and pickups, managing invoices, and reporting directly to the Manager. Additionally, you will assist with various administrative tasks and...


  • Dandenong, Victoria, Australia Superior People Recruitment Full time

    A leading manufacturing company based in Dandenong South is seeking an experienced Receptionist / Administration person to join their expanding team.In this role, duties will include:Reception and Customer ServiceOrganising dispatch and pickupsInvoicingReporting directly to the ManagerAssisting all facets of admin and clericalChecking OrdersTo be successful...


  • Dandenong, Victoria, Australia Superior People Recruitment Full time

    About This RoleA dynamic manufacturing company based in the Dandenong South area is seeking an experienced Receptionist/Administrator to join their rapidly expanding team.


  • Dandenong, Victoria, Australia Superior People Recruitment Full time

    A leading manufacturing company based in Dandenong South, part of Superior People Recruitment, is seeking a skilled Receptionist / Administration professional to join their expanding team.This Receptionist / Administration role involves:Providing exceptional customer service and reception dutiesOrganising dispatch and pickups with efficiencyManaging...


  • Dandenong, Victoria, Australia Bupa Full time

    Customer Service Ambassador OpportunityWe are seeking a friendly and efficient Receptionist to join our Dandenong team and provide exceptional customer service to our visa applicants.This is a 12-month Full Time Fixed Term position in our Visa Medical Assessment Centre. As part of our professional Reception and Concierge team, you will be the first point of...


  • Dandenong, Victoria, Australia Superior People Recruitment Full time

    We are seeking a skilled Customer Service Representative to provide exceptional support to our clients. The successful candidate will be responsible for:Reception and Customer ServiceResponding to client inquiries in a timely and professional mannerProviding accurate information and resolving issues efficientlyAdministrative TasksOrganizing dispatch and...


  • Dandenong, Victoria, Australia Superior People Recruitment Full time

    Receptionist / Administration RoleWe are currently seeking a highly skilled and organised Business Support Administrator to join our expanding team in Dandenong South. This is an excellent opportunity for someone who has exceptional customer service skills, strong administrative abilities, and the capacity to learn new systems quickly.The successful...


  • Dandenong, Victoria, Australia Holiday Inn Full time

    Holiday Inn Dandenong is a dynamic and modern hotel that offers an exceptional urban getaway or business experience. Strategically located near the Yarra Valley and Victorian Southeast, our property provides guests with easy access to local attractions.Our hotel's ideal location enables guests to experience the best of the community and beyond, whether...


  • Dandenong, Victoria, Australia GFG-Alliance Full time

    Key Responsibilities:In this role, you will act as the liaison between the office and the warehouse, ensuring seamless day-to-day operations. You will be responsible for coordinating the timely and efficient dispatch and receipt of goods, as well as confirming inbound and outbound documentation. Your skills in communication and time management will be...


  • Dandenong, Victoria, Australia Chisholm Institute Full time

    About the RoleThe Ambassador of Student Engagement program at Chisholm Institute is designed to develop employability and career readiness skills in students, providing experiences that foster transferable skills for future employment.As an Ambassador, you will provide seamless service and engagement to all Chisholm students and prospective students, with...


  • Dandenong, Victoria, Australia GFG-Alliance Full time

    Job DescriptionWe are seeking a highly skilled Logistics Coordinator to join our team at InfraBuild Steel Centre in Dandenong. This is a dynamic and fast-paced role that requires strong organizational skills, attention to detail, and excellent communication abilities.About the RoleThis position involves acting as the liaison between the office and warehouse...


  • Dandenong, Victoria, Australia Chisholm Institute Full time

    About the RoleThe Student Ambassador program at Chisholm Institute provides students with an opportunity to develop their employability and enhance career readiness. As a Student Ambassador, you will provide seamless service and engagement to all Chisholm students and prospective students, fostering transferable skills for future employment.This role is...


  • Dandenong, Victoria, Australia Chisholm Institute Full time

    About the Student Ambassador ProgramThe Student Ambassador program at Chisholm Institute aims to develop the employability and career readiness of our students. By providing experiences and fostering transferable skills, we enhance the chances of our students for future employment.As a Student Ambassador, you will provide exceptional service and engagement...


  • Dandenong, Victoria, Australia Holiday Inn Full time

    The Assistant Night Manager plays a crucial role in ensuring the smooth operation of the hotel during the overnight shift. This position reports to the Hotel Services Manager and works closely with other departments to maintain a high level of service quality.Key Responsibilities: Ensure the safety and security of hotel guests and staff during the night...


  • Dandenong, Victoria, Australia Chisholm Institute Full time

    About the RoleThe Student Ambassador program aims to enhance career readiness and develop employability skills in Chisholm students, providing opportunities for future employment.As a Student Ambassador, you will provide exceptional service and engagement to Chisholm students and prospective students, promoting social connectedness through peer-to-peer...

  • Logistics Coordinator

    1 month ago


    Dandenong, Victoria, Australia GFG-Alliance Full time

    As a Logistics Coordinator at InfraBuild Steel Centre, you will play a crucial role in ensuring the smooth operation of our warehouse and distribution center. Your responsibilities will include coordinating the timely and efficient dispatch and receipt of goods, preparing and processing relevant documentation, and maintaining accurate records.Key...


  • Dandenong, Victoria, Australia FINDSTAFF Full time

    Empower the lives of people in South East Melbourne and Peninsula with a career as a Customer Service Professional at FINDSTAFF.About the RoleThis is an exciting opportunity to work as a front-facing representative, providing exceptional customer service and support to clients and customers. As a key member of our team, you will be responsible for promoting...


  • Dandenong, Victoria, Australia Holiday Inn Full time

    Job Title: Hotel Operations SupervisorAbout Us:Holiday Inn is a world-renowned hospitality brand, committed to providing exceptional experiences for our guests.Salary: $60,000 - $80,000 per yearJob Description:The Hotel Operations Supervisor plays a vital role in ensuring the smooth operation of our hotel. Reporting to the Night Manager, this position...


  • Dandenong, Victoria, Australia Holiday Inn Full time

    The Holiday Inn is seeking a highly skilled Hotel Operations Supervisor to oversee the night operations and ensure guest satisfaction during the overnight shift.This role reports to the Hotel Services Manager and works closely with other departments to maintain a high level of service quality.Duties and Responsibilities:Ensure the safety and security of...