Strategic Customer Solutions Lead
2 weeks ago
At our company, we're dedicated to supporting parents through every step of their journey.
You'll play a key role in shaping exceptional customer experiences through smart technology. You'll partner with vendors and internal teams to maintain and enhance marketing, customer care, and customer loyalty platforms, streamline operations and bring innovative ideas to life.
Key Responsibilities:- Collaborate with business stakeholders to understand needs and lead the design and deployment of technology solutions.
- Develop clear business requirements and user stories to guide technical teams and ensure alignment with business goals.
- Design test plans and execute testing to ensure delivered technical solutions function as required.
- Manage delivery teams (indirectly) and vendors to achieve defined goals.
- Work closely with business owners to ensure deployed solutions are operating as appropriate and continue to deliver value.
- Manage system incidents and outages, provide second-level support, and ensure effective communication and recovery planning.
- Oversee procurement, deployment, configuration, upgrades, and integration of customer systems to ensure optimal performance.
- Manage vendor relationships and ensure systems operate and integrate reliably and efficiently across the technology stack.
- Support governance of customer data, ensuring accuracy and consistency across platforms, and compliance with privacy regulations.
- Design and develop educational materials as required.
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Strategic Solutions Lead
2 weeks ago
Melbourne, Victoria, Australia beBeesolution Full time $120,000 - $160,000About the PositionThe role of a Principal Solution Architect involves leading strategic initiatives and guiding teams in developing solutions that meet business requirements. This position requires strong analytical and problem-solving skills, as well as effective communication and leadership abilities.
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Customer Solution Lead
2 weeks ago
Melbourne, Victoria, Australia Omron Electronics Pty Ltd Full time $90,000 - $120,000 per yearWork Location: MelbournePosition OverviewThis role reports to the Senior State Manager (VIC/SA/TAS) and works in close collaboration with the Senior Automation & Robotics Solutions Manager in Sydney.You will play a pivotal role in shaping OMRON's regional automation and robotics strategy — driving technical excellence while laying the foundations for a...
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Customer Solution Lead
2 weeks ago
Melbourne, Victoria, Australia Omron Electronics S.P.A. Full timeOverviewPosition OverviewThis role reports to the Senior State Manager (VIC/SA/TAS) and works in close collaboration with the Senior Automation & Robotics Solutions Manager in Sydney.You will play a pivotal role in shaping OMRON's regional automation and robotics strategy — driving technical excellence while laying the foundations for a future Proof of...
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Customer Solution Lead
2 weeks ago
Melbourne, Victoria, Australia Omron Asia Pacific Pte Ltd Full timeWork Location: MelbourneAbout OMRON and it's Oceania Operations:At OMRON, we lead the way in automation and robotics, empowering businesses worldwide through innovative solutions in robotics, IoT, machine vision, control, and safety systems.Backed by over 28,000 employees globally and recognized among the World's Top 100 Innovative Companies for the past...
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Customer Solution Lead
2 weeks ago
Melbourne, Victoria, Australia Omron Asia Pacific Pte Ltd Full timeWork Location: Melbourne About OMRON and it's Oceania Operations: At OMRON, we lead the way in automation and robotics, empowering businesses worldwide through innovative solutions in robotics, Io T, machine vision, control, and safety systems.Backed by over 28,000 employees globally and recognized among the World's Top 100 Innovative Companies for the past...
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Customer Solution Lead
5 days ago
Melbourne, Victoria, Australia Omron Asia Pacific Pte Ltd Full timeWork Location: MelbourneAbout OMRON and it's Oceania Operations:At OMRON, we lead the way in automation and robotics, empowering businesses worldwide through innovative solutions in robotics, IoT, machine vision, control, and safety systems.Backed by over 28,000 employees globally and recognized among the World's Top 100 Innovative Companies for the past...
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Strategic Technical Leader
2 weeks ago
Melbourne, Victoria, Australia beBeeDirector Full time $180,000 - $250,000Sales Engineering DirectorAs a seasoned Sales Engineering Director, you will be responsible for leading a team of talented Solution Engineers. This key role requires providing technical thought leadership for the Australia and New Zealand business.Main Responsibilities:Collaborate closely with customers and sales leadership to design and present business...
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Customer Solution Lead
2 weeks ago
Melbourne, Victoria, Australia Omron Electronics S.p.A. Full timeOverviewPosition OverviewThis role reports to the Senior State Manager (VIC/SA/TAS) and works in close collaboration with the Senior Automation & Robotics Solutions Manager in Sydney.You will play a pivotal role in shaping OMRON's regional automation and robotics strategy — driving technical excellence while laying the foundations for a future Proof of...
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Customer Solution Lead
2 weeks ago
Melbourne, Victoria, Australia Omron Electronics S.p.A. Full timeOverviewPosition OverviewThis role reports to the Senior State Manager (VIC/SA/TAS) and works in close collaboration with the Senior Automation & Robotics Solutions Manager in Sydney.You will play a pivotal role in shaping OMRON's regional automation and robotics strategy — driving technical excellence while laying the foundations for a future Proof of...
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Customer Solution Lead
1 week ago
Melbourne, Victoria, Australia Omron Electronics S.P.A. Full timePosition OverviewThis role reports to the Senior State Manager (VIC/SA/TAS) and works in close collaboration with the Senior Automation & Robotics Solutions Manager in Sydney.You will play a pivotal role in shaping OMRON's regional automation and robotics strategy — driving technical excellence while laying the foundations for a future Proof of Concept...
