
Strategic Applications Manager Role
6 days ago
We are seeking an exceptional IT professional to lead and contribute directly. This is a hands-on management role where you will oversee a small team while also getting into the detail — solving problems, diagnosing root causes, and driving efficiency and improvement.
Our environment is complex and varied, combining in-house systems, third-party Library Management Systems, and multiple integration points — making this an excellent opportunity to stretch your technical skills while building leadership experience.
- Lead and mentor a small application support team while contributing directly to problem-solving.
- Build a deep understanding of our in-house and third-party systems, supporting staff and customers in their effective use.
- Support the rollout of new business processes and software systems.
You are someone who enjoys being both a doer and a leader — equally comfortable troubleshooting technical challenges and motivating others to succeed. You will bring:
- Experience leading or mentoring IT support teams.
- A mix of hands-on experience with modern web-based applications and older legacy systems.
- Strong communication skills, with the ability to explain technical issues clearly and empathetically.
Essential – experience with:
Windows 10/11
SQL
RESTful Web APIs
Valued (but not required)– experience with:
Library Management Systems (Sierra, Spydus, Libero, Symphony, Aurora, Worldshare)
Networking
Jira, Confluence, Service Desk
What We OfferThis is a hands-on leadership role, managing and doing, with plenty of variety in your day. You will enjoy work-life balance, with no on-call roster, very limited overtime, and early finishes.
There are opportunities for professional growth, working with diverse technologies in a dynamic, evolving environment. Additionally, there are wholesale perks, such as the ability to purchase books, DVDs, and other library materials at reduced rates.
Why Join Us?At our organization, we foster a culture of continuous improvement, teamwork, work-life balance, and open communication. If you are seeking a role that combines leadership with hands-on technology, we would love to hear from you.
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