Regulatory Support Specialist

1 week ago

Canberra, ACT, Australia First People Recruitment Solutions Full time

Company Overview

First People Recruitment Solutions is a 100% Indigenous owned agency providing contingent contracts, fixed term contracts and permanent recruitment solutions to Government and Corporate Australia.

We pride ourselves on being a national provider with a strong presence in Canberra and a reach to all states and territories, regional and remote areas of Australia.

About the Role

This Regulatory Support Specialist role offers an exciting opportunity to work with a regulatory agency of the Australian Government that carries out a range of assessment and monitoring activities to ensure therapeutic goods available in Australia are of an acceptable standard.

The successful candidate will be offered an APS4 equivalent hourly rate contract, notional 12-month contract with a possible extension. This position is based in Fairbairn, ACT.

Duties and Responsibilities

  • Provide quality information to external stakeholders in response to phone and email enquiries.
  • Refer complex enquiries to relevant regulatory areas within the Department.
  • Use enquiry management technology to manage and log enquiries.
  • Assist in identification of hot issues.
  • Chair/minute team meetings.
  • Contribute to team process improvement projects.
  • Attend various meetings with team managers to gain a broader understanding of the work of the Department.
  • Contribute to team goals and broader organisational objectives by undertaking other tasks as required.

Required Skills and Qualifications

To succeed in this role, you will need:

  • Experience helping others to find solutions, often to complex issues.
  • An interest in solving problems and hunting out solutions.
  • Benefits from working collaboratively.
  • A keen eye for detail and getting the job done right.
  • Motivation to always be learning new things.
  • Resilience when helping people.
  • Good self-care practices.
  • Positive contributions to a team.

What's on Offer

This Regulatory Support Specialist role comes with an attractive remuneration package including an APS4 equivalent hourly rate contract which includes superannuation, paid annual leave, and sick leave.

You will also have access to ongoing training and professional development opportunities to help you grow in your career.

About Us

First People Recruitment Solutions encourages applications from Indigenous Australians and Non-Indigenous Australians together with people from culturally diverse backgrounds.

We acknowledge the traditional owners of country throughout Australia and recognise their continuing connection to land, waters and community. We pay our respect to them and their cultures; and to elders both past, present and emerging.

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