Human Services Quality Assurance Specialist

5 days ago

Brisbane, Queensland, Australia beBeeCompliance Full time $114,999 - $144,999
Job Opportunity

The Human Services Quality Framework (HSQF) is a quality and safeguarding framework designed to assess and improve the quality and safety of government-funded human services for vulnerable Queenslanders.

Main Responsibilities:

  • Maintain compliance standards for funded organisations against HSQF requirements.
  • Develop and review resources to support organisations in meeting HSQF benchmarks.
  • Lead high-level interactions with non-government organisations, accreditation bodies, and stakeholders.
  • Provide expert advice on relevant legislation and policies.
  • Prepare complex written materials to inform policy decisions.
  • Analyse data related to HSQF outcomes and effectiveness.
  • Offer strategic and operational guidance to managers on implementing and enhancing HSQF.
  • Prioritise and complete tasks assigned by managers to support team objectives.
  • Nurture positive working relationships with stakeholders.
  • Contribute to a professional work environment through ethical conduct and staff well-being.
  • Model leadership and promote a positive work culture aligned with public sector values.

Required Skills and Qualifications:

  • Experience in quality assurance and safeguarding.
  • Excellent communication and interpersonal skills.
  • Ability to analyse complex data and provide insights.
  • Strong leadership and stakeholder engagement skills.
  • Expert knowledge of relevant legislation and policies.

Benefits:

This role offers a unique opportunity to contribute to improving the quality and safety of human services for vulnerable Queenslanders.

Others:

Please note that this job description may be subject to change. We are an equal opportunities employer and welcome applications from diverse candidates.

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