Multifaceted Venue Operations Manager

3 days ago


Pymble, New South Wales, Australia ALH Hotels Full time
About ALH Hotels

We're a leading hospitality group, dedicated to creating memorable experiences for our customers. Our venues are at the heart of communities across Australia, offering a wide range of dining, entertainment, and accommodation options.

Job Title: Multifaceted Venue Operations Manager

We're seeking an experienced and motivated Venue Operations Manager to join our team at Pymble Hotel in Sydney's North Shore. As a key member of our leadership team, you'll be responsible for driving operational excellence, enhancing guest experiences, and leading a high-performing team.

Key Responsibilities:
  • Oversee the day-to-day operations of the hotel, including the bar, bistro, gaming, and events
  • Develop and implement strategies to improve efficiency, reduce costs, and increase revenue
  • Lead a team of staff, providing coaching, training, and performance management to ensure exceptional service standards
  • Work closely with the general manager to achieve business objectives and drive growth
Requirements:
  • Proven experience in hospitality or a related industry, with a strong track record of operational leadership
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with staff, guests, and stakeholders
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously
Benefits:
  • A competitive salary package, including a base salary of $85,000 - $105,000 per annum, plus superannuation and bonuses
  • Ongoing training and development opportunities to enhance your skills and career prospects
  • A comprehensive benefits program, including access to health and wellbeing services, discounts on food and beverage, and more
About the Role:

This is a fantastic opportunity to join a dynamic and growing company, with a focus on innovation, customer satisfaction, and employee engagement. If you're a motivated and results-driven professional with a passion for hospitality, we'd love to hear from you



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