Food Retail Operations Manager

6 days ago


West Gosford, New South Wales, Australia Coles Full time

About Coles

Coles is an iconic Australian retailer with a proud history of providing exceptional customer experiences.

We're committed to delivering fresh, quality products at prices our customers can afford, and we're passionate about helping them live healthier, happier lives.

Our team members are the heart of our business, and we're looking for talented individuals like you to join us on this journey.

As a Delicatessen Manager with Coles, you'll play a critical role in driving sales growth, improving customer satisfaction, and developing your team's skills and knowledge.

Estimated Salary: $65,000 - $85,000 per annum

Reporting to the Store Manager, you'll have full accountability for the day-to-day running of the deli department. You'll take pride in contributing to a store which is exceptionally presented, welcoming and engaging for our customers, team members and community.

Key Responsibilities:

  • To maintain excellent department standards including monitoring stock, rotation routines, waste and quality control
  • To lead, coach and develop your team to meet sales targets, cost control and rostering requirements
  • To drive a one team culture which celebrates success and puts our team members' health, safety and wellbeing first
  • To delight our customers with an outstanding shopping experience

What's in it for you?

  • Reward through recognition: Give and receive recognition, linked to our values, through our digital recognition platform 'mythanks'. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
  • Structured and long term learning pathway: Comprehensive induction, management and people leadership training provided so you can thrive in this role and whatever is next.
  • Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.

We're committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.


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